TERMS AND CONDITIONS

As of January 2020

Packaging units

Unless otherwise stated, all bottles contain 0.75 litres. Most wine boxes contain 6/1 bottles. Jam jars contain 314 grams, oil bottles 0.5 litres and 5.0 litres. 

Prices

All prices are ex stock as (gross) bottle prices. The prices include statutory VAT (for business/corporate customers: net prices plus VAT), which is shown separately on the invoice. The prices stated at the time of your order are valid. All previous prices are therefore invalid. You will find the validity period of our temporary offers wherever they are displayed in the shop. Despite careful stocking, it may occur that a promotional item sells out faster than we have foreseen. For this reason, we do not guarantee delivery and will deliver only while stocks last.

Conclusion of contract and storage of the contract content

The presentation of products at the online shop does not constitute a legally binding offer, it is a non-binding online catalogue of our products. Sale and shipping is undertaken by Biniagual Explotaciones Agrícolas S.L. You can add goods to your virtual shopping cart by clicking the "Order" or "Add to shopping cart" buttons. Before placing the order, you can review your order on the website and correct any input errors before submitting the contract declaration. Please check your order carefully.

By clicking the "Buy" button, you are making a binding offer to conclude a purchase contract for the goods contained in the shopping cart. You have the option to save or print your order after having placed it.

The request for payment using the payment type of your choice is deemed to be our binding offer to conclude the purchase contract, which you will accept by making the payment, therefore confirming the contract with the act of payment.

We will store the contract and send you the order details together with our terms and conditions by e-mail. You can also view the terms and conditions here at any time. For security reasons, your order details will no longer be accessible on the Internet. The contract can be undertaken and concluded in English, German and Spanish.

If we discover that we are unfortunately unable to deliver the ordered goods through no fault of our own (e.g. due to force majeure, non-delivery despite ordering in time) after the contract has been concluded, we have the right to withdraw from the contract. In this case we will notify you immediately and reimburse any payments that you have already made.

 

Youth Protection Act

In accordance with the Youth Protection Act, we only deliver alcoholic beverages to people over the age of 18. If there is any doubt, the person accepting the delivery is obliged to confirm their identity and legal age by showing an official form of identification and the delivery company will only hand over goods to persons of legal age.

 

Online dispute resolution

The European Commission provides a platform for online dispute resolution (OS platform), which you can find by following this link

CANCELLATION POLICY STATEMENT

Right of withdrawal

You have the right to cancel this contract within 12 weeks without providing any reason. The cancellation period ends 12 weeks from the day on which you or a third party named by you, (not the carrier), took possession of the final shipment of goods.

In order to exercise your right to withdrawal, you must send us a clear statement of your intention to withdraw from the said contract (e.g. with a letter sent by post or an e-mail). You can contact us at:


Biniagual Explotaciones Agrícolas S.L.
Avenida Son Caliu 18
07181 Palma Nova – Mallorca – Spain


Tel: +34 971 870 111
E-Mail: info@finca-biniagual.com


You can use the withdrawal form template, but this is not compulsory.

To meet the cancellation deadline, it is sufficient for you to send your communication regarding your right of cancellation before the cancellation period expires.

Result of withdrawal
Following your withdrawal from this contract, we will reimburse all payments received from you, including delivery costs (with the exception of any additional costs resulting from your choice of an alternative form of delivery rather than the standard delivery offered by us), without delay and at the latest within fourteen days from the date upon which we receive notification of your withdrawal from the contract. We will use the same means of payment that you used for the original transaction in order to effect the refund, unless we have expressly agreed otherwise; and under no circumstances will you be charged any fees for this reimbursement. We will collect the goods and we will cover the cost of returning the goods. You will only have to pay for any depreciation in the value of the goods if this loss in value is due to any handling of the goods that is not strictly necessary in order to check the condition, characteristics and working order of the goods.

END OF THE CANCELLATION POLICY STATEMENT

 

Specific characteristics regarding the right of withdrawal

Please note that there is no right of cancellation for purchase contracts of perishables or goods whose expiry date would quickly be exceeded (this does not apply to our wines), or for purchase contracts for alcoholic beverages, because the price for these was agreed upon confirmation of the contract and as the time of delivery for alcoholic beverages is at least 30 days after this confirmation of the contract and their value depends on fluctuations in the market over which we have no control.

Despite all due care and attention, it may happen that, contrary to expectations, you do not like a wine. No problem! If you wish, you can send the unopened bottles back - shipping will of course be at our expense. The fastest way to process this is to notify us of your return request by email to info@finca-biniagual.com. Of course, the right of withdrawal or your rights regarding faulty goods remain unaffected.

Date of delivery

Unless you specify a specific delivery date, the goods will be delivered to you within 3-4 working days after ordering.

Payment

We accept payment by credit card (Visa, MasterCard, American Express), PayPal and debit cards.

For online orders, the invoices are sent by e-mail. If you pay by credit card and PayPal, your account will be charged immediately.

Payment via PayPal

If you have selected payment via PayPal, you will be forwarded to PayPal to process the payment. It is not absolutely necessary that you have a PayPal account. If you have a PayPal account, log in with your user data and follow the instructions from PayPal. After successful payment you will be redirected to finca-biniagual.com to complete the order process.

All prices include statutory VAT. The prices stated at the time of the order apply. Any goods delivered remain our property until full payment has been made.

Warranty

Legal warranty rights apply.

 

Responsible

Content and offer
Biniagual Explotaciones Agrícolas S.L

Managing Director: Charlotte Miller
Avenida Son Caliu 18
07181 Palma Nova – Mallorca – Spain

Tel: +34 971 870 111
E-Mail: info@finca-biniagual.com

Commercial Registration: Page PM-13911, Volume 1097, Sheet 76, Company Register of Palma de Mallorca

Fiscal Identification Number: ES B 07017361; DE328346800